HMRC enquiry service

Someone to handle the HMRC enquiry for you

We deal with HMRC compliance checks, VAT and corporation tax enquiries, R&D and CIS checks, IR35 reviews, disclosures and penalty appeals for UK limited companies. The first conversation is free. After that you get a fixed quote in writing for an agreed scope, so you always know what the work costs before it starts.

Regulated by ICAEW, ACCA & AATTeam of qualified accountantsFully insured London based firm (up to £2m indemnity)Trusted by thousands of UK businesses★★★★★ 4.9/5.0 from 302 Google reviews

What we charge

Quote on request. We do not publish a price list for enquiry work, because the same letter can mean two hours or two months depending on the tax, the years involved and the state of the records. Publishing a headline figure would only be misleading.

Free first review

We read the letter, explain it and tell you what we would do. No charge, no obligation.

Fixed quote per stage

An agreed scope and price in writing before work starts, so the fee does not drift with the enquiry.

Ongoing support

If you want us to take on the accounts and tax afterwards, that is a separate monthly package you choose freely.

Looking for ongoing accounting rather than enquiry help? See our limited company packages and fees.

How we run an HMRC enquiry

  1. 1. Letter review

    We read the letter, identify the tax, the period and the power HMRC is using, and tell you what is genuinely being asked. You get our read of it in plain English, with the real deadline.

  2. 2. Scope and quote

    Before any chargeable work starts you get a written scope and a fixed quote for that scope. If the enquiry widens later, we quote again rather than letting fees drift.

  3. 3. Evidence and reply

    We reconcile the filed position to the underlying records, test whether the information request is within HMRC's powers, and prepare an indexed reply that answers the questions actually asked.

  4. 4. Negotiation and behaviour

    Where something is wrong, we deal with it properly: the correct figure, the right number of years and a behaviour argument that matters, because behaviour drives the penalty range.

  5. 5. Closure and payment

    We push for a closure notice or a clear written conclusion, check any assessment before you pay it, advise on appeal rights and agree a time to pay arrangement where it is needed.

What the fee covers

  • All correspondence with the HMRC officer in your name
  • Attending or handling any meeting HMRC asks for
  • Testing information notices before you comply with them
  • Disclosure reports where an error has to be corrected
  • Penalty mitigation arguments and appeals where appropriate
  • A named contact who knows your file, not a call centre

HMRC enquiry service questions

How much does it cost to deal with an HMRC enquiry?

It depends entirely on the tax, the number of years and how complete your records are. We do not publish a fixed price for enquiry work because a one-point aspect check and a multi-year disclosure are not the same job. You get a written fixed quote for an agreed scope before any chargeable work starts.

Do you charge for the first conversation?

No. The first call, and our read of the letter, are free and without obligation. You will know what the letter means and what we would do before you decide anything.

Do you take on companies that are not existing clients?

Yes. Most HMRC enquiry work comes from directors who already have an accountant, or who had one. We can act on the enquiry only and leave your existing arrangements alone.

Can you take over an enquiry that has already started badly?

Yes. It is common. We read what has already been sent to HMRC, work out the current position and take it forward from there.

Is fee protection insurance worth it?

It covers professional fees for defending an enquiry rather than the tax itself. Whether it is worth it depends on your risk profile and how you prefer to budget. We explain it honestly rather than selling it.

What if the reply deadline is very close?

Call or WhatsApp us rather than emailing. A short holding letter to HMRC, asking for a reasonable extension and explaining why, is often better than a rushed substantive reply.

Read the full HMRC enquiry guides

Confidential first conversation

Get a quote for your HMRC enquiry

Send us the letter details and we will come back with what it means, what we would do and a fixed quote for that work.

020 3441 1258

Your details and any letter you upload are stored privately and used only to assess and respond to this enquiry. Sending this form does not appoint us or extend an HMRC deadline.

Why directors bring their HMRC letter to us

  • Regulated by ICAEW, ACCA & AAT
  • Team of qualified accountants
  • Free tax investigation insurance with Growth plans
  • Dedicated accounts manager*
  • Trusted by thousands of UK businesses
  • Never miss any deadlines — guaranteed
  • Free telephone and email support
  • Fully insured London based firm

*Included on the Growth plan — see our fees.

Talk to an accountant

Tell us what is getting in the way.

Share your next deadline, accounting problem or growth question. We will reply with a clear next step and quote any technical work before it begins.

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Free, no obligation

Book a call

Pick a time that suits you and a qualified accountant will call you about your company, deadlines and fees.

020 3441 1258 WhatsApp us

Appointments run Monday to Friday, 9:00am to 5:30pm. Your confirmation is emailed straight away.

Four London offices

Meet us in Morden, Croydon, Chelsea or Mitcham

Work with us entirely online, or sit down with your accountant at whichever office suits you. Open Monday to Friday, 9:00am to 5:30pm. Office visits are by appointment only, so please book before coming in.

Morden, Surrey12 London Road, Morden, SM4 5BQHead office, two minutes from Morden Underground station.DirectionsRead ACCOTAX Google reviews
Croydon73 Park Lane, Croydon, CR0 1JGCentral Croydon, minutes from East Croydon station.DirectionsRead Croydon Google reviews
ChelseaM-112, 65-69 Lots Road, SW10 0RNWest London base for Chelsea, Fulham and Kensington clients.DirectionsRead ACCOTAX Google reviews
Mitcham141 Morden Road, CR4 4DGServing Mitcham, Tooting and the CR4 postcodes.DirectionsRead Mitcham Google reviews

Free, no obligation

Book a call

Pick a time that suits you and a qualified accountant will call you about your company, deadlines and fees.

Appointments run monday to friday, 9:00am to 5:30pm. Your confirmation is emailed straight away.

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