Compliance

HMRC enquiries

Organised, evidenced responses when HMRC opens a check into your company or returns.

Regulated and qualified through ICAEW, ACCA and AAT memberships held across our team

What this means for your company

Organised, evidenced responses when HMRC opens a check into your company or returns. We work with technology, SaaS, e-commerce, marketplace and online businesses trading as UK limited companies, from first-year micro-entities in Croydon and Morden to funded teams in central London, with a fixed scope and fee agreed before anything starts.

01

Review of the notice and what is actually being asked

02

Assembling the records that answer it

03

Correspondence handled on your behalf

04

Advice on disclosure where something is wrong

What the service covers

Organised, evidenced responses when HMRC opens a check into your company or returns.

• Review of the notice and what is actually being asked

• Assembling the records that answer it

• Correspondence handled on your behalf

• Advice on disclosure where something is wrong

The rules that shape this work

HMRC normally has twelve months from the filing date to open an enquiry into a company tax return, extended where returns are late or where there is careless or deliberate error.

Answering fully and early, with records, usually shortens a check. Silence and partial answers extend it.

Thresholds, rates and deadlines quoted here reflect the 2026/27 UK position. Check current GOV.UK guidance, or ask us, before you rely on them for your own company.

How we run it

We start by looking at the last filed accounts, your current records and your filing dates, then confirm a fixed scope and fee in writing.

Once the work is live you get reminders ahead of each deadline, a named person to ask questions, and a plain-English summary when the figures are ready, not a PDF with no explanation.

Google reviews

What Our Clients Say

Rated 4.9 out of 5From 302 Google reviews
Accotax have been our accountants for many years now. We maintained them because of their professionalism. In the last couple of years I have been working with Imran, who has been very professional and helpful in guiding us through the whole process, explaining and clarifying every aspect of it. Very prompt in responding to questions and patient with us even when we seem to be slow.
Mansur Liman · Long-standing company client
We worked with a few different accountants before finally settling with Accotax, and we're really glad we did. They take the time to understand how our business works and what our needs are. Anum, who looks after our account on a day-to-day basis, including reconciling invoices and preparing the annual accounts, is amazing, professional, efficient, and follows the processes we have put in place together. Accotax has made our accounting experience much smoother and easier. We see them as a long-term partner as our business continues to grow. I would 100% recommend them.
Mael Leboucher · Year end accounts & bookkeeping
I've been working with Accotax since January 2024, and their support has grown alongside my business needs. My personal allocated manager, Umer, provides tailored services for both of my companies, adapting as I expand and ensuring everything runs smoothly. They are responsive, knowledgeable, and always clear in their communication. Their help with accounts, VAT, payrolls, pensions and compliance gives me real confidence and peace of mind.
Зайтуна «Анонимная татарка» Manning · Two limited companies, VAT, payroll & pensions
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Frequently asked

HMRC enquiries: questions directors ask

Does an enquiry mean HMRC thinks we did something wrong?

Not necessarily. Some checks are random, others are triggered by a figure that looks unusual against the sector.

Can you deal with HMRC for us?

Yes, as your agent, with correspondence copied to you throughout.

What records are needed for hmrc enquiries?

Keep bank statements, sales and platform reports, purchase invoices, payroll records, VAT workings, finance agreements and Companies House correspondence. We confirm the exact list at onboarding and identify gaps before a filing deadline becomes urgent.

How much does help with hmrc enquiries cost?

The fee depends on transaction volume, record quality, VAT and payroll requirements, historic catch-up and the level of reporting needed. We agree a fixed scope and price before technical work starts, with published packages available on our fees page.

Can you take over hmrc enquiries from another accountant?

Yes. We request professional clearance, collect the prior records and authorities, check the next Companies House and HMRC deadlines, and give you one clear handover list. The process is normally completed remotely.

Can hmrc enquiries be handled online?

Yes. We work through secure cloud records, scheduled reviews and digital approvals, while keeping a named team available by phone, video call and email. Clients can also visit our Morden office by appointment.

Which accounting software works best for hmrc enquiries?

We regularly work with Xero, QuickBooks, FreeAgent, Sage and connected sales or expense apps. The right setup depends on transaction volume, integrations and the reports you need, not simply the software brand.

What tax deadlines matter for hmrc enquiries?

The relevant calendar may include annual accounts, Corporation Tax payment and return dates, confirmation statements, VAT returns, payroll submissions and Self Assessment. We map the dates from your company year end and registrations.

Can I get free basic tax advice about hmrc enquiries?

Yes. You can ask a straightforward initial question without charge. Calculations, filings, written advice, planning and HMRC correspondence are scoped and quoted before work begins.

Included approach

Organised, explained, on schedule.

Clear scopeDeadline visibilityHuman support

Ready when you are

Ready for an accountant who makes things simpler?

Key tax terms explained

Talk to an accountant

Tell us what is getting in the way.

Share your next deadline, accounting problem or growth question. We will reply with a clear next step and quote any technical work before it begins.

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Book a call

Pick a time that suits you and a qualified accountant will call you about your company, deadlines and fees.

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Appointments run Monday to Friday, 9:00am to 5:30pm. Your confirmation is emailed straight away.

Four London offices

Meet us in Morden, Croydon, Chelsea or Mitcham

Work with us entirely online, or sit down with your accountant at whichever office suits you. Open Monday to Friday, 9:00am to 5:30pm. Office visits are by appointment only, so please book before coming in.

Morden, Surrey12 London Road, Morden, SM4 5BQHead office, two minutes from Morden Underground station.DirectionsRead ACCOTAX Google reviews
Croydon73 Park Lane, Croydon, CR0 1JGCentral Croydon, minutes from East Croydon station.DirectionsRead Croydon Google reviews
ChelseaM-112, 65-69 Lots Road, SW10 0RNWest London base for Chelsea, Fulham and Kensington clients.DirectionsRead ACCOTAX Google reviews
Mitcham141 Morden Road, CR4 4DGServing Mitcham, Tooting and the CR4 postcodes.DirectionsRead Mitcham Google reviews

Free, no obligation

Book a call

Pick a time that suits you and a qualified accountant will call you about your company, deadlines and fees.

Appointments run monday to friday, 9:00am to 5:30pm. Your confirmation is emailed straight away.

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