Registered office, ID and compliance
Every UK company must give Companies House an email address. Why it matters more than ever for non-resident directors and what to use.
Short answer
Every UK company must provide Companies House with a registered email address, used for official communications such as filing confirmations and compliance notices. It is not published on the public register but must be kept current.
Written and reviewed by Waqas Sagar Member of ICAEW, Fellow of ACCA, Fellow of AAT, a double graduate and entrepreneur at heart, helping startups grow and serving thousands of businesses nationwide with an excellent team. Published by LimitedCompany.Accountants, 12 London Road, Morden, London SM4 5BQ. Reviewed 12 September 2026 against 2026/27 UK rates and current Companies House and HMRC guidance.
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QuickBooks PartnerCertified ProAdvisor100+ yearsCombined team experienceFully insuredUp to £2m indemnityEvery UK company must provide Companies House with a registered email address, used for official communications such as filing confirmations and compliance notices. It is not published on the public register but must be kept current.
How it is used
Keeping it live and monitored
Companies House uses the registered email address to send acknowledgements of filings, reminders and warnings, alongside the traditional letters to the registered office, giving a second and often faster channel for important notices.
For a non-resident director this is genuinely useful, since email reaches you instantly wherever you are, unlike post to a UK office which depends on someone forwarding it promptly.
Use an address you or your accountant actively checks, not a placeholder set up only to satisfy the incorporation form, since Companies House correspondence sent there is treated as delivered whether or not anyone reads it.
If your accountant manages compliance on your behalf, agree whether the registered email address should be theirs, yours, or a shared inbox, so nothing sent there is missed between you.
Our fixed monthly packages for a UK limited company start at £89 plus VAT and run to £169 and £289 plus VAT as bookkeeping, VAT, payroll and reporting are added. One-off filings are sold at fixed prices, and the Companies House fees we pay for you are charged at cost with no VAT added. Overseas owners are quoted on exactly the same published prices as UK-resident clients.
Rates, thresholds and deadlines here reflect the 2026/27 UK position and current Companies House and HMRC guidance. Check GOV.UK, or ask us, before relying on them for your own company.
Primary references
Local help
We work with company directors across London and Surrey from our office at 12 London Road, Morden, London SM4 5BQ. Pick your area, or send the form below and we will call you back.
Frequently asked
No, it is held by Companies House for administrative use and is not shown on the public register.
Yes, you can update it at any time, typically alongside other filings.
No, both are required and Companies House can use either channel for different correspondence.
Keep bank statements, sales and platform reports, purchase invoices, payroll records, VAT workings, finance agreements and Companies House correspondence. We confirm the exact list at onboarding and identify gaps before a filing deadline becomes urgent.
The fee depends on transaction volume, record quality, VAT and payroll requirements, historic catch-up and the level of reporting needed. We agree a fixed scope and price before technical work starts, with published packages available on our fees page.
Yes. We request professional clearance, collect the prior records and authorities, check the next Companies House and HMRC deadlines, and give you one clear handover list. The process is normally completed remotely.
Yes. We work through secure cloud records, scheduled reviews and digital approvals, while keeping a named team available by phone, video call and email. Clients can also visit our Morden office by appointment.
We regularly work with Xero, QuickBooks, FreeAgent, Sage and connected sales or expense apps. The right setup depends on transaction volume, integrations and the reports you need, not simply the software brand.
The relevant calendar may include annual accounts, Corporation Tax payment and return dates, confirmation statements, VAT returns, payroll submissions and Self Assessment. We map the dates from your company year end and registrations.
Yes. You can ask a straightforward initial question without charge. Calculations, filings, written advice, planning and HMRC correspondence are scoped and quoted before work begins.
Included approach
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Share your next deadline, accounting problem or growth question. We will reply with a clear next step and quote any technical work before it begins.
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Appointments run Monday to Friday, 9:00am to 5:30pm. Your confirmation is emailed straight away.
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Work with us entirely online, or sit down with your accountant at whichever office suits you. Open Monday to Friday, 9:00am to 5:30pm. Office visits are by appointment only, so please book before coming in.
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Pick a time that suits you and a qualified accountant will call you about your company, deadlines and fees.
Appointments run monday to friday, 9:00am to 5:30pm. Your confirmation is emailed straight away.
