Can I record an HMRC meeting?

There's no automatic statutory right to record an HMRC meeting, but you can ask. HMRC's guidance allows recording if agreed in advance, and it's good practice for both sides. If HMRC refuses, you can instead take detailed notes or ask HMRC to send you its own written record afterwards.

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Do this first

Confirm attendance is voluntary and consider whether a meeting is necessary at all.

If the reply date on your letter is within 14 days, call 020 3441 1258 rather than waiting, or check the reply to an enquiry you have already sent.

Key facts

Statutory basis
No specific statute governs recording; meetings sit within HMRC's Schedule 36 Finance Act 2008 enquiry powers
Applies to
Voluntary and requested compliance check meetings, not tribunal hearings
Time limit
Raise the request for recording before the meeting, not on the day
Appeal route
No formal appeal; you can decline to attend an in-person meeting and ask for correspondence instead
Practical alternative
Ask HMRC to confirm the meeting notes in writing afterwards

The short answer, explained

You can ask to record an HMRC meeting, and many advisers do. HMRC does not have to agree, but its own guidance treats recording as acceptable when both parties know in advance.

Refusing to record does not mean you have no protection. You can take your own notes, bring an adviser, and ask HMRC for a written summary once the meeting ends.

For most directors, the practical answer is to raise it early with the caseworker rather than assume either a right or a ban.

The rule behind it

Attendance at a compliance meeting is generally voluntary; HMRC cannot force you to attend under Schedule 36 Finance Act 2008, though it can use information notices to demand documents instead.

Because attendance is voluntary, the terms of the meeting, including whether it's recorded, are something you can negotiate rather than something fixed by law. HMRC's internal manuals set out that a recording can be made if agreed with the taxpayer in advance, with a copy usually offered to both sides.

If HMRC insists on no recording and you're uncomfortable with that, you're entitled to decline the meeting altogether and deal with the enquiry in writing instead.

What this means for a limited company director

Meetings can move quickly, and it's easy to say something imprecise under pressure that later gets treated as a firm answer. A recording, or at least detailed notes, protects you from misremembered exchanges.

If you bring an accountant or tax adviser, they can take contemporaneous notes and query anything unclear on the spot. That's often more useful than a recording you won't listen back to properly.

Whatever you decide, confirm afterwards in writing what was discussed and agreed, so both sides have a shared record.

What this costs you

Attending a meeting unprepared, or without support, is where directors often say more than they intend, which can lengthen an enquiry and increase costs.

Growth plan clients get free tax investigation insurance as standard, covering professional representation costs during an HMRC enquiry. Compare plans at /fees.

Common mistakes to avoid

Don't attend an HMRC meeting alone if the enquiry involves significant sums or suspected inaccuracies.

Don't assume silence on recording means it's banned; ask directly before the date is fixed.

Don't rely on memory alone afterwards; request or make a written record within a day or two.

What to do next

  1. Confirm attendance is voluntary and consider whether a meeting is necessary at all.
  2. Ask HMRC in writing whether recording is acceptable before the meeting date is set.
  3. Arrange for an accountant or adviser to attend and take notes.
  4. Request HMRC's written summary of the meeting afterwards.
  5. Correct any inaccuracies in HMRC's notes promptly and in writing.

Where we can help

Sources

About the author

Waqas Sagar ACA FCCA FMAAT, Managing Director. 18+ years advising UK directors on HMRC enquiries, supported by a team with over 100 years' combined experience.

Reviewed: 16 September 2026 · Next review: 16 March 2027

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