How do I set up a time to pay arrangement with HMRC?

You contact HMRC's Payment Support Service or your caseworker, explain you can't pay the full amount by the due date, and propose a realistic monthly instalment plan. HMRC assesses your ability to pay before agreeing terms, and interest continues to accrue on the outstanding balance throughout.

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Do this first

Work out exactly what you owe and your realistic monthly capacity.

If the reply date on your letter is within 14 days, call 020 3441 1258 rather than waiting, or check the reply to an enquiry you have already sent.

Key facts

Statutory basis
Time to pay is an administrative arrangement under HMRC's collection powers, not a separate statute.
Applies to
Self Assessment, Corporation Tax, VAT and PAYE debts, including enquiry settlements.
Interest
Late payment interest keeps running on the outstanding balance during the arrangement.
What HMRC wants
Evidence of income, expenditure and a realistic proposal you can sustain.
Time limit
Apply as soon as you know you can't pay by the due date, ideally before it passes.
Appeal route
If HMRC refuses or cancels an arrangement, you can request a review of that decision.

The short answer, explained

A time to pay arrangement lets you settle a tax bill, including one arising from an enquiry, over a series of monthly instalments instead of one lump sum.

You apply by contacting HMRC, either online for smaller Self Assessment debts or by phone through the Payment Support Service for larger or more complex bills, including those following a compliance check.

HMRC will ask about your income, outgoings and assets before agreeing a plan, because it wants a proposal it believes you can actually keep to, not one that will collapse after a few months.

The rule behind it

Time to pay isn't set out in a single piece of tax legislation; it's an exercise of HMRC's collection and management powers, applied through internal guidance and case-by-case negotiation.

Interest continues to accrue on the unpaid balance throughout the arrangement, calculated by reference to the Bank of England base rate, because time to pay defers payment rather than waiving the underlying liability.

If you default on the agreed instalments, HMRC can cancel the arrangement and pursue the full outstanding balance immediately, including through debt recovery action.

What this means for a limited company director

Following an enquiry, the company may owe Corporation Tax, VAT or PAYE, while you personally may owe Self Assessment tax and any penalty attributed to you. Each debt can, in principle, need its own arrangement, though HMRC will often discuss them together.

Directors sometimes assume a time to pay arrangement protects the company from insolvency risk. It buys time, but the debt remains real, and continuing to trade while insolvent carries separate director duties regardless of any payment plan.

Being upfront with HMRC about cash flow difficulties, supported by management accounts or a cash flow forecast, significantly improves the chances of a workable arrangement being agreed.

What this costs you

The arrangement itself doesn't carry a separate fee, but interest keeps accruing throughout, so spreading payments over a longer period increases the total interest paid compared with settling immediately.

If you default, HMRC can also consider further recovery action, including direct recovery of debts from your bank account in the most serious cases, so it's important to only agree to instalments you can genuinely maintain.

Growth plan clients have free tax investigation insurance included, which can help with the professional support needed to negotiate a realistic arrangement — see /fees.

Common mistakes to avoid

Don't wait until after the payment deadline has passed to make contact; applying in advance shows good faith and avoids automatic late payment penalties on top of the bill.

Don't propose instalments you can't realistically sustain just to get the immediate pressure off. A defaulted arrangement often leaves you worse off than the original position.

Don't ignore HMRC's request for financial information. Refusing to provide it makes agreement far less likely.

What to do next

  1. Work out exactly what you owe and your realistic monthly capacity.
  2. Contact HMRC before the payment deadline wherever possible.
  3. Prepare income, expenditure and cash flow evidence to support your proposal.
  4. Agree the arrangement in writing and diarise every instalment date.
  5. Speak to an accountant if the debt spans both company and personal taxes.

Where we can help

Sources

About the author

Waqas Sagar ACA FCCA FMAAT, Managing Director. 18+ years advising UK directors on HMRC enquiries, supported by a team with over 100 years' combined experience.

Reviewed: 16 September 2026 · Next review: 16 March 2027

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