Why is HMRC questioning my Flat Rate Scheme?

HMRC questions Flat Rate Scheme use when it suspects you're on the wrong sector rate, haven't applied the limited cost trader rate correctly, or no longer qualify because turnover has grown. It will ask for evidence of what you sell and what you spend on goods, then correct the rate and raise an assessment for any shortfall.

Regulated by ICAEW, ACCA & AATTeam of qualified accountantsFully insured London based firm (up to £2m indemnity)Trusted by thousands of UK businesses★★★★★ 4.9/5.0 from 302 Google reviews

Do this first

Confirm your main business activity and match it to the correct scheme sector.

If the reply date on your letter is within 14 days, call 020 3441 1258 rather than waiting, or check the reply to an enquiry you have already sent.

Key facts

Statutory basis
VAT Regulations 1995, Part VII (Flat Rate Scheme), and section 73 VATA 1994 for assessments
Applies to
Businesses using the Flat Rate Scheme with annual taxable turnover generally up to the scheme's limit
Limited cost trader rate
A higher fixed rate applies where goods spend falls below the scheme's threshold
Common issues
Wrong sector rate chosen, limited cost trader test not applied, scheme used after exceeding the exit turnover limit
Outcome
Corrected rate applied going forward, and an assessment for VAT underpaid in earlier periods

The short answer, explained

The Flat Rate Scheme simplifies VAT by applying a single percentage to your VAT-inclusive turnover instead of tracking input tax on every purchase. HMRC checks are usually about whether you picked the right percentage and whether you still qualify.

Two issues come up repeatedly: using a sector rate that doesn't match your main business activity, and failing to apply the limited cost trader rate when your spending on goods is low relative to turnover.

HMRC will typically ask what you sell, what your main business activity is, and how much you spend on goods each period, then compare that against the rate you've been applying.

The rule behind it

The Flat Rate Scheme is set out in the VAT Regulations 1995, which list sector categories and their associated percentages, and require you to use the rate for your main business activity, not the lowest available rate for something you also do.

The limited cost trader rules require a higher fixed percentage where your relevant goods spend falls below the set proportion of turnover, regardless of which sector you'd otherwise fall into.

Where HMRC decides the wrong rate was used, section 73 VATA 1994 allows it to assess the VAT underpaid as a result, with interest running from when the correct VAT should have been paid.

What this means for a limited company director

Service-based businesses, particularly those buying very little in the way of goods, are the most common target for limited cost trader questions, because the test is specifically designed to catch low-cost, high-margin service providers.

If your business has changed since you joined the scheme, for example moving from goods-heavy trading to mostly services, the correct rate may have changed too, and HMRC expects you to have reviewed this periodically rather than left it on autopilot.

Directors should also check whether total turnover still qualifies for the scheme; growth beyond the exit threshold means you should have left the scheme and gone onto standard VAT accounting.

What this costs you

Getting the rate wrong for a sustained period can mean a meaningful VAT shortfall, since even a small percentage difference compounds over several years of returns.

Interest runs on any assessed shortfall, and a penalty under Schedule 24 Finance Act 2007 can apply if HMRC concludes the wrong rate was applied carelessly or deliberately.

Growth plan clients get free tax investigation insurance included, which can cover professional costs of reviewing and correcting a Flat Rate Scheme position. See /fees to compare plans.

Common mistakes to avoid

Don't pick a sector rate based on what sounds cheapest; HMRC expects the rate that matches your actual main business activity, and will reassess if it doesn't.

Don't ignore the limited cost trader test just because you've always used a lower sector rate; it applies automatically once your goods spend falls below the threshold, whatever sector you're in.

Don't stay on the scheme once your turnover has grown past the exit limit; leaving late means periods on the scheme that should have been on standard accounting.

How to check your Flat Rate Scheme position

Review your main business activity honestly against the sector list; if more than one category could apply, the rules point you to the one that best matches where most of your turnover comes from.

Calculate your goods spend as a proportion of turnover each period to check whether the limited cost trader rate should apply, since this can change from quarter to quarter for some businesses.

If a review shows a rate has been wrong for some time, consider a voluntary disclosure to HMRC; correcting it yourself before a check finds it usually leads to a lower penalty outcome.

What to do next

  1. Confirm your main business activity and match it to the correct scheme sector.
  2. Calculate your goods spend as a percentage of turnover to check the limited cost trader test.
  3. Check your annual turnover against the scheme's exit threshold.
  4. Correct the rate going forward and consider a voluntary disclosure for past periods if wrong.
  5. Get your accountant to review the calculation before responding to HMRC.

Where we can help

Sources

About the author

Waqas Sagar ACA FCCA FMAAT, Managing Director. 18+ years advising UK directors on HMRC enquiries, supported by a team with over 100 years' combined experience.

Reviewed: 16 September 2026 · Next review: 16 March 2027

Why directors bring their HMRC letter to us

  • Regulated by ICAEW, ACCA & AAT
  • Team of qualified accountants
  • Free tax investigation insurance with Growth plans
  • Dedicated accounts manager*
  • Trusted by thousands of UK businesses
  • Never miss any deadlines — guaranteed
  • Free telephone and email support
  • Fully insured London based firm

*Included on the Growth plan — see our fees.

Answered from our office in Morden, South London

Why is HMRC questioning my Flat Rate Scheme? is handled by the same team at Accotax London Limited, 12 London Road, Morden, London SM4 5BQ. We deal with HMRC compliance checks for limited company directors across Morden, Wimbledon, Mitcham, Sutton, Croydon, Kingston and central London, and by video call for companies anywhere in the UK.

Office
12 London Road, Morden, London SM4 5BQ
Open
Monday to Friday, 9:00am to 5:30pm
Speak to us
020 3441 1258

Directions, opening hours and our business listings · Already sent us a letter? Read our reply

Speak to a chartered accountant about your HMRC letter

Send us the letter and we will tell you what HMRC is asking for, what it can insist on, and what your realistic options are.

Prefer a written reply? See how our HMRC enquiry service works.

Confidential first conversation

Send us your HMRC letter details

Tell us what the letter says and we will come back to you with the deadline, what HMRC can insist on and the safest next step.

020 3441 1258

Your details and any letter you upload are stored privately and used only to assess and respond to this enquiry. Sending this form does not appoint us or extend an HMRC deadline.

Four London offices

Meet us in Morden, Croydon, Chelsea or Mitcham

Work with us entirely online, or sit down with your accountant at whichever office suits you. Open Monday to Friday, 9:00am to 5:30pm. Office visits are by appointment only, so please book before coming in.

Morden, Surrey12 London Road, Morden, SM4 5BQHead office, two minutes from Morden Underground station.DirectionsRead ACCOTAX Google reviews
Croydon73 Park Lane, Croydon, CR0 1JGCentral Croydon, minutes from East Croydon station.DirectionsRead Croydon Google reviews
ChelseaM-112, 65-69 Lots Road, SW10 0RNWest London base for Chelsea, Fulham and Kensington clients.DirectionsRead ACCOTAX Google reviews
Mitcham141 Morden Road, CR4 4DGServing Mitcham, Tooting and the CR4 postcodes.DirectionsRead Mitcham Google reviews

Free, no obligation

Book a call

Pick a time that suits you and a qualified accountant will call you about your company, deadlines and fees.

Appointments run monday to friday, 9:00am to 5:30pm. Your confirmation is emailed straight away.

WhatsApp