What happens if I ignore an HMRC compliance check letter?

Ignoring an HMRC compliance check letter doesn't stop the check; it usually makes things worse. HMRC can issue formal information notices, raise penalties for non-compliance, and estimate your tax liability using the information it already holds. Responding, even briefly, keeps you in control of the process and preserves your appeal rights.

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Do this first

Reply to the original letter even if your answer is incomplete.

If the reply date on your letter is within 14 days, call 020 3441 1258 rather than waiting, or check the reply to an enquiry you have already sent.

Key facts

Statutory basis
Escalation typically moves toward formal notices under Schedule 36 Finance Act 2008, with penalties under Schedule 36 itself for non-compliance.
Applies to
Any director or company that fails to respond to an open compliance check.
Time limit
Deadlines stated on each letter still run whether or not you reply.
Appeal route
Ignoring a letter can forfeit appeal rights tied to specific response deadlines.
Escalation risk
HMRC can raise a discovery assessment based on the information it holds if you provide none.

The short answer, explained

Silence does not close an HMRC compliance check. It typically pushes HMRC to escalate, using formal powers instead of informal requests.

Once a case moves to formal notices, penalties for non-compliance can apply, and HMRC may form its own view of your tax position without your input.

Even a short, honest reply explaining your situation is almost always better than no response at all.

The rule behind it

Where HMRC has issued a formal information notice under [Schedule 36 to the Finance Act 2008](https://www.legislation.gov.uk/ukpga/2008/9/schedule/36), failing to comply can trigger fixed penalties, followed by daily penalties for continued failure, and higher penalties for persistent non-compliance.

Separately, under the [Taxes Management Act 1970](https://www.legislation.gov.uk/ukpga/1970/9), HMRC can raise a discovery assessment if it believes tax has been underpaid, based on whatever evidence it has gathered, which may not reflect your actual position accurately.

These powers exist precisely because compliance checks depend on taxpayer cooperation. The legislation is designed to give HMRC a route forward when that cooperation doesn't happen.

What this means for a limited company director

As director, an unanswered letter about the company can lead to HMRC estimating corporation tax liabilities using bank data, third-party information or industry benchmarks, which may overstate what's actually owed.

A discovery assessment based on incomplete information can be higher than reality, and challenging it after the fact is harder than engaging with the original check.

If cash flow or workload is the real reason you haven't replied, say so. HMRC is generally more receptive to a director who explains delay than one who says nothing.

What this costs you

The direct cost is penalty exposure plus the risk of an inflated assessment based on assumptions rather than your actual records.

The indirect cost is a longer, more adversarial enquiry, since HMRC has less reason to trust future correspondence once a deadline has been missed without explanation.

Getting professional help before things escalate is usually cheaper than after. Growth plans include free tax investigation insurance covering professional costs during a genuine enquiry, explained at [/fees](/fees).

Common mistakes to avoid

Don't assume HMRC will simply move on if you don't reply. Compliance checks are tracked, and non-response is itself flagged internally.

Don't wait for a second or third letter before engaging. Each escalation stage narrows your options and adds cost.

Don't respond in a rush just to avoid penalties, without checking the figures are accurate. A hurried, wrong answer can create new problems.

What to do next

  1. Reply to the original letter even if your answer is incomplete.
  2. Explain any genuine reason for delay directly to the named officer.
  3. Request an extension in writing if you need more time to gather records.
  4. Get professional advice before a formal information notice is issued.
  5. Keep copies of everything sent, with dates, in case of dispute later.

Where we can help

Sources

About the author

Waqas Sagar ACA FCCA FMAAT, Managing Director. 18+ years advising UK directors on HMRC enquiries, supported by a team with over 100 years' combined experience.

Reviewed: 16 September 2026 · Next review: 16 March 2027

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What happens if I ignore an HMRC compliance check letter? is handled by the same team at Accotax London Limited, 12 London Road, Morden, London SM4 5BQ. We deal with HMRC compliance checks for limited company directors across Morden, Wimbledon, Mitcham, Sutton, Croydon, Kingston and central London, and by video call for companies anywhere in the UK.

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