Why has HMRC opened an enquiry into my tax return?

HMRC opens a Self Assessment enquiry under section 9A Taxes Management Act 1970 either because data-matching or risk profiling flagged something inconsistent, or through a small proportion of random checks. HMRC is not required to explain its reasons, but the opening letter should set out what it wants to check.

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Do this first

Read the opening letter to identify exactly which parts of the return HMRC is checking.

If the reply date on your letter is within 14 days, call 020 3441 1258 rather than waiting, or check the reply to an enquiry you have already sent.

Key facts

Statutory power
Section 9A, Taxes Management Act 1970
Notice deadline
Usually within 12 months of the date the return was filed, or the filing date if filed late
Common triggers
Data mismatches, inconsistent figures year on year, and third-party reporting
Random element
A proportion of enquiries are opened at random regardless of risk indicators
Appeal route
No appeal against opening an enquiry itself; you can challenge the eventual closure notice

The short answer, explained

HMRC can open an enquiry into any Self Assessment return within the statutory window, and it does not need a specific suspicion to do so. Most enquiries follow some form of risk indicator, such as figures that look inconsistent with previous years, industry benchmarks, or third-party data HMRC holds.

A smaller number of enquiries are opened at random as part of HMRC's overall compliance strategy, to maintain a general deterrent effect and to check that its risk models remain accurate.

The rule behind it

Section 9A of the Taxes Management Act 1970 gives HMRC the power to enquire into any part of a Self Assessment return, provided it gives notice within the enquiry window. That window is normally 12 months from the date the return was delivered, or from the filing date where the return was submitted late.

HMRC does not have to state its reasons for opening the enquiry, and there is no right of appeal against the decision to open one. Your right to challenge arises later, once HMRC issues a closure notice or makes an amendment you disagree with.

Behind the scenes, HMRC's Connect system cross-references data from banks, letting agents, online marketplaces, Land Registry, and international exchange under the Common Reporting Standard, feeding a risk score that helps HMRC prioritise cases.

What this means for a limited company director

A personal Self Assessment enquiry can run alongside, or lead into, questions about your company. HMRC frequently reviews director's loan accounts, dividend history and benefits in kind together with the personal return, since these figures should be consistent across both.

If your enquiry letter mentions dividends, loans or expenses reimbursed by your company, expect HMRC to request supporting company records as well as personal ones.

What this costs you

An enquiry itself carries no automatic penalty. Cost arises only if HMRC finds an error, in which case you may owe additional tax, interest, and a penalty depending on behaviour, or if professional support is needed to manage a lengthy enquiry.

Tax investigation insurance included with our Growth plans covers professional fees for handling a Self Assessment enquiry — see /fees for what is included.

Common mistakes to avoid

Do not assume an enquiry means HMRC has already decided you have done something wrong. Many enquiries close with no changes at all once queries are answered.

Avoid providing more information than HMRC has actually asked for. Answer the specific points raised clearly, rather than volunteering unrelated detail that can widen the enquiry.

Do not miss the response deadline in the opening letter. A late or incomplete response can prompt a formal information notice and extend the enquiry unnecessarily.

What to do next

  1. Read the opening letter to identify exactly which parts of the return HMRC is checking.
  2. Gather supporting records for the figures HMRC has queried.
  3. Check the enquiry was opened within the statutory time limit.
  4. Respond to HMRC's specific questions by the deadline, seeking an extension if genuinely needed.

Where we can help

Sources

About the author

Waqas Sagar ACA FCCA FMAAT, Managing Director. 18+ years advising UK directors on HMRC enquiries, supported by a team with over 100 years' combined experience.

Reviewed: 16 September 2026 · Next review: 16 March 2027

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Why has HMRC opened an enquiry into my tax return? is handled by the same team at Accotax London Limited, 12 London Road, Morden, London SM4 5BQ. We deal with HMRC compliance checks for limited company directors across Morden, Wimbledon, Mitcham, Sutton, Croydon, Kingston and central London, and by video call for companies anywhere in the UK.

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